City of Ryde Council Youth Strategy and Action Plan

FRANK worked with Ryde Council to deliver their 4 year Youth Strategy (Discussion Paper) and to create a detailed Priority Action Plan to ensure responsive service delivery.

Face-to-Face and Offline Consultations

FRANK consulted young people, service providers, Council staff and critical stakeholders through focus groups, pop-up stalls in high traffic locations, surveys at youth events, service provider and Councillor workshops as well as face-to-face and phone consultations.

Online Consultations & Surveys

FRANK worked in collaboration with Council's communications teams to learn and apply best practice survey methodologies and created surveys for both young people and service providers.

Data Analysis, Reporting & Design

FRANK ensured all the relevant data was captured and recorded accurately and effectively. We also ensured that we designed a document that made it easy for people (including young people) to understand the insights. Clear, simple and visual communication is very important to us.

What FRANK delivered for Ryde Council?

Ryde Strategic Discussion Paper

FRANK designed and delivered a Discussion Paper to guide Ryde Council when delivering services for young people in the LGA. This Paper focused on 6 key priority areas for young people. It also identified a snapshot of what 'young Ryde' looks like. A further and detailed Priority Action Plan document was created from the findings of this Paper.
Read the Discussion Paper

Ryde 4 Year Priority Action Plan

This Priority Action Plan is an internal document for Ryde Council to ensure accountability and delivery of services over 4 years. This Plan outlines specific Goals, Actions, Deadlines and Responsibilities for each of the 6 Key Priority Areas(i.e. Transport & Safety, Health & Wellbeing, Future Aspirations & Housing, Arts & Culture, Education & Employment and Sports & Recreation) outlined in the Strategic Discussion Paper.

Engaging Ryde Strategy Video

Young people like to access content which is bite-sized so FRANK created a short, sharp video for young people in the LGA which informs them of Ryde's strategic priorities. FRANK in collaboration with Ryde's Youth Advisory Group created a strategy hashtag for the consultations so people could share their ideas using the hashtag. Watch the video

Clients we have partnered with

Client Love

You are our priority. Here is what a few of our clients have said...
The training provided by the Frank team is very effective for our new committee members. Adequate mix of talking and activities. Resources are excellent:)

Barbara Clifford

Mildura Rural Council
The Frank Team were spot on! They delivered exactly what our group needed and the content responded precisely to our request for service. Our facilitator on the day was young, energetic and engaged really well with the participants.

Joe Banno

Inner West Council
The session was really enjoyable because it was so interactive.

Liz Fiveash

Queensland Government (National Parks Services & Recreation)

Popular Courses

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Master your Communication Skills

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Civic Leadership & Design Thinking

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This course will enable you to action your social ideas in the true spirit of civic leadership. You apply key design thinking skills in a design sprint including ideation. You complete the workshop with an exciting pitch of your idea.

Present like a TED Speaker

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Presentation doesn't come easy to anyone. You need to know the strategies and tips that the experts use. Let us show you how - we don't teach you just the theory - there is plenty of practice.

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